Dear guests,

In accordance with Article 10 of the Hospitality Act (NN 85/2015) and Article 6, Paragraph 3 of the Tourism Services Act. (NN 130/2017) we would like to inform you that any complains you might have regarding our service can be sent to the following address:

Smještaj i to d.o.o. putnička agencija,  Ulica Ivana Matijaševića 14, 20 000 Dubrovnik

Or by  e-mail: info@hedera-estate.com

Or by FAX: +385 20 747 046

Complaint will be carefully examined as soon as possible, but no later than 15 days from the date of receipt.