Privacy policy

This is the web page of the SMJEŠTAJ I TO d.o.o. Travel Agency, Ivana Matijaševića Street 14 20000 Dubrovnik, Croatia (hereinafter: Hedera Estate).
Hedera Estate is available via e-mail addresses: sales@hedera-estate.com and contact@hedera-estate.com and phone 385 99 613 64 18.
For each visitor (hereinafter: the Visitor) to web site of the Hedera Estate (hereinafter: the Website), the Web server automatically recognizes its IP address, but only for overall usage and reporting. No data is stored that can personally identify the Visitor. Hedera Estate does not collect information about Visitors. The information Hedera Estate collects is used for internal audits and then discarded.

Cookies

Cookies are unacknowledged documents that are temporarily stored on the Visitor’s hard drive and allow the Website to recognize Visitor’s computer when he/she visits the Website the next time. The provider uses cookies only to collect information related to the use of the Website. The Website uses data from Google Analytics for advertising marketing. This means the Visitor can see Hedera Estate’s ads on the Google advertising network or on other websites which use this type of advertising. Cookies like Google Analytics cookies or some other cookies such as DoubleClick cookies are used to optimize the Visitor’s ad views on the pages he/she visits and track his/her visits to those pages. Based on the Visitor’s interests, data from Google advertising and third-party data (such as age, sex, interest) are used in combination with Google Analytics to better understand, analyze, and optimize your advertising and site performance.

Use of personal data

If the Visitor provides Hedera Estate with his/her email address to collect information, he/she will receive only the information for which he/she entered his/her address. If the Visitor allows Hedera Estate to provide him/her the information via e-mail, he/she will receive only the information he/she has requested.
The Visitor who leaves his/her phone number to Hedera Estate to notify him on reservations, requests or information gathering, Hedera Estate will inform him via that phone number.
Hedera Estate guarantees that all personal information that the Visitor submits to Hedera Estate will be kept with the utmost care and will only be used for fulfilling the contract, fulfilling its legal obligations or for the purpose for which the Visitor has given the consent. Hedera Estate does not provide any personal information collected on the Website, including forms or lists of contracts from e-mail, to the third party, except for the purpose of fulfilling the contract.
Visitor’s personal information can be used for other purposes than previously stated only if Hedera Estate informs the Visitor about it and gives him the possibility to reject it.

Identifying the Guest

Hedera Estate respects the Visitor’s privacy. Every communication between Hedera Estate and the Visitor is considered strictly confidential. Hedera Estate guarantees that all the information the Visitor provides to Hedera Estate will be kept with the utmost care and will not be used in the way Visitor did not agree. Hedera Estate does not sell or rent any personal information collected on the website, including forms or mailing lists.
Hedera Estate does not reveal the identity of the Visitor unless it is legally required to do so or if it has obtained consent of the Visitor.

At the Visitor's request, Hedera Estate will allow the Visitor access to all available information that may include financial information (e.g. credit card information), transaction data (e.g. data on dates when they have paid for Hedera Estate’s service, quantities and type of service) (e.g. e-mails, customer inquiries), contact information (e.g. name, address, phone number) and description of these details. The Visitor may correct this information by sending an e-mail to Hedera Estate’s address mentioned above, by calling the telephone number mentioned above or by writing to the address above.

The Communication privacy

Hedera Estate respects the Visitor's privacy. Every communication between the Hedera Estate and the Visitor is strictly confidential. Hedera Estate guarantees that all collected data will be treated with utmost confidentiality and according to the law and privacy policy regulations.

Personal information exchange is done through the https protocol.